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About Us

Diversified Technologies is a leading provider of hosted Software as a Service applications, with a specific focus on customer feedback and Voice of the Customer solutions. Our innovative applications allow companies to track customer satisfaction and feedback in real time, engage customers, build customer loyalty and turn feedback information into actionable data to improve their products and services.

Organisational Model

We take exceptional pride in the quality of our software and service, our customer relationships and our talented employees, and recognise these three pillars as the basis for a successful organisational model. We are a customer centric company by nature and take time to listen to and understand our customer’s feedback to direct the development of our solutions, ensuring a tight fit with their business goals.

Our Values

Values are important to us and we use them to guide us in our day to day dealings with customers, partners and our people. These are our core values:
  • Quality
  • Authenticity
  • Trust
  • Making the ordinary extra-ordinary
  • Customer centricity
  • Innovation
  • Responsiveness

Customer Charter

Our Customer Charter sets out the standards of service that our customers are entitled to expect from us. In delivering a service we will:
  • Treat you in a courteous and professionalism manner
  • Deal with your request in an efficient and effective manner
  • Welcome all your suggestions
  • Deal promptly with any problems you may experience


10 Jul '16 - Maximising the Value of Guest Feedback
A step by step guide to get the most value out of the guest feedback you receive.
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25 Jun '16 - Taking Guest Satisfaction into the 21st Century
Getting feedback from guests is widely recognised as being one of the most valuable tools in helping to maintain service standards in the hospitality industry.
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Need assistance or have a question? Please feel free to contact us:

Email: support@divtech.co.za

Tel: +27 11 792 7488

Hours: 08h00-17h00 Mon-Fri
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